Main purpose of the role: To assist the operations manager with day-to-day management and execution of the branch operations, including responsibility for inventory, OH&S, contractor management, elements of logistics and customer service. Monitor, manage and review outsourced business partner SLA, policies and procedures, suggest necessary operational decisions to operations manager. Oversee all distribution and delivery activities of the depot from induction points to receiver on behalf of all our clients within agreed time, operating procedures, at the lowest cost.

• Manage all product distribution, media and non-media, including Informal trade network, Door to door delivery’s subscription delivery and Retail in a specified area within a geographical area.
• Proactively plan and enforce compliance to deliver a high level of service.
• Ensure an efficient and cost-effective distribution network by playing a leading role in dynamic route planning projects to optimise area cost and service.
• Directly manage distribution through disciplined and well trained contractors
• Appoint contractors within agreed standards and within the company’s rules and approved remuneration structures.
• Communicate all relevant policies
• Daily, Weekly and monthly measuring of contractor compliance and Reporting.
• Resolve any escalated issues from Service centre and ensure feedback within agreed turnaround times.
• Lead the approach to resource planning, optimisation and management in order to utilise networks across OtD in order to improve efficiency.
• Manage area within agreed budget and efficiency projects and targets.
• Direct reports are recruited, assessed, trained and resource achieves optimum performance within budget.
• Problems are identified proactively, root causes identified speedily and practical steps are taken to prevent the recurrence of such problems. 

Matric or equivalent

Must have own Vehicle

Previous experience in managing SLAs and external contractors

Knowledge of distribution principles

Knowledge of inventory management

Valid driver’s license atleast code EB

Knowledge of operating systems/applications(Qlikcloud, SCM, Shiplogic)