Branch Manager KZN
Position summary
Introduction
Job description
· Implement regional growth strategies in the branch to grow revenue and profit;
· Put operational plans in place in the branch to ensure timely service delivery at right cost and quality, aligned to overall regional strategy;
· Maximise the efficiency and productivity levels of all aspects of the branch’s operation, continuously seeking to optimise processes and find value-add opportunities for the branch;
· Ensure that the branch meets all operational targets, creating value for the business and meeting customer needs;
· Ensure achievement of budgeted and agreed financial performance of the branch by focusing on core business drivers;
· Responsible for financial control, reporting on branch finances and performing financial analyses for the branch;
· Build effective, value-adding, transparent relationships with all stakeholders (customers, suppliers and employees) through regular communication, reporting and personal interaction;
· Ensure effective customer relations management in the branch, making changes
· Monitor compliance with service level agreements, including compliance by service providers;
· Optimally manage company assets and minimise loss through adherence to all relevant company standard operating procedures;
· Plan for, select, develop and retain suitable staff for the branch and develop and maintain a high-performance team;
· Embed and sustain the organisation’s culture and values in the branch;
· Provide accurate and relevant reporting information to management and clients monthly or as requested to assist with strategic organisational decision-making;
· Ensure that effective management controls and good governance practices are in place and that policies and procedures are complied with;
· Ensure compliance with all legal and statutory requirements in the branch;
· Seek and continuously develop knowledge and information about competitor activity and communicate this to relevant departments in the company; and
· Ensure cash management and the security of all assets by enforcing security policies at the branch.
Minimum requirements
At least 5 years’ relevant experience, with a proven track record in managing a business or branch successfully;
Experience in all aspects of management, i.e. HR, finance, operations, etc.
Proficient in relevant computer packages and application.
Experience in a publication distribution environment advantageous.
Local area knowledge advantageous.